We collect and use information only as needed to deliver a premium property management experience, answer owner inquiries, and maintain a secure, trusted site.
Effective date: May 17, 2026 · Last updated: July 4, 2026
When you contact us through this site, we collect the information you provide voluntarily, such as name, email, phone number, property details, and inquiry specifics. Form submissions are processed by our website hosting provider (Netlify) so we can receive and respond to them.
Information submitted through owner forms, contact forms, or estimate requests is used solely to respond to your inquiry and evaluate your property.
Our hosting provider may log standard technical data (such as IP address and pages requested) to serve and secure the site. If we add analytics in the future, it will be anonymized usage data, and this policy will be updated.
This site does not currently set tracking or advertising cookies. Third-party services we embed (such as web fonts) may make standard network requests to load. No personal data is sold or shared.
We use collected information to respond to your requests, provide service details, and deliver the high-touch management experience Black Key owners expect. Your information is not shared with third parties for marketing without your explicit consent.
Contact details allow us to answer questions, schedule assessments, and provide a tailored quote for your property.
Aggregated usage data helps us refine the site, highlight the most relevant resources, and keep the Black Key experience aligned with owner needs.
Information is kept secure and accessed only by authorized team members who need it to deliver services. We do not sell personal data.
If you have questions about this policy or how your information is used, contact the Black Key team at hello@blackkeyatx.com.
This policy may be updated periodically to reflect changes in data practices. The latest version is always available at BlackKeyATX.com/privacy.