We collect and use information only as needed to deliver a premium property management experience, answer owner inquiries, and maintain a secure, trusted site.
When you contact us through this site, we collect the information you provide voluntarily, such as name, email, phone number, property details, and inquiry specifics. We also use standard web analytics to understand site performance and improve usability.
Information submitted through owner forms, contact forms, or estimate requests is used solely to respond to your inquiry and evaluate your property.
We may collect anonymized data about how visitors interact with the site, including page views and device information. This helps us improve the experience and prioritize the most useful content.
Cookies are used to support site functionality and analytics. No personal data is sold or shared. If you prefer, you may disable cookies in your browser settings, though some features could be limited.
We use collected information to respond to your requests, provide service details, and deliver the high-touch management experience Black Key owners expect. Your information is not shared with third parties for marketing without your explicit consent.
Contact details allow us to answer questions, schedule assessments, and provide a tailored quote for your property.
Aggregated usage data helps us refine the site, highlight the most relevant resources, and keep the Black Key experience aligned with owner needs.
Information is kept secure and accessed only by authorized team members who need it to deliver services. We do not sell personal data.
If you have questions about this policy or how your information is used, contact the Black Key team at hello@blackkeyatx.com.
This policy may be updated periodically to reflect changes in data practices. The latest version is always available at BlackKeyATX.com/privacy.